Frequent Questions
Explore some frequently asked questions about BlueTrace's offerings.
- How can I request more paper or delay a paper shipment in the app?
- How do I get started with BlueTrace?
- Printing Issues: Industrial Printer (MB240)
- Printing Issues: Mobile Printers
- How can I sign in to the app or reset my password?
Initial Printer Setup
Articles to help you get your printer setup. Refer to these articles if you're having trouble with your printer too.
- How do I set up my TSC Alpha 3R mobile printer?
- How do I set up my TSC MB240 Printer?
- How do I set up my TSC Sticker DA220 printer?
- How do I setup my Alpha 30RB mobile printer?
- How do I install and calibrate branded paper into my industrial printer?
Tag & Log for Harvesters/Dealers
Print shellfish tags, label seafood shipments, and produce harvest or shipping logs.
- Creating and printing a tag
- How do I send advanced shipping notices using BlueTrace?
- How does BlueTrace Tag Printing Work?
Tag & Log for Distributors, Wholesalers, Processors
Receiving and shipping traceability, inventory, and printing tags & labels.
- How do I receive seafood using BlueTrace?
- How do I set up the BlueTrace Distributor App?
- How do I record Order Shipments?
- Advanced shipping notices & app notifications (Distributor App)