Frequent Questions
Explore some frequently asked questions about BlueTrace's offerings.
- How do I get started with BlueTrace?
- Printing Issues: Industrial Printer (MB240)
- Printing Issues: Mobile Printers
- How can I sign in to the app or reset my password?
- How can I request more paper or delay a paper shipment in the app?
Initial Printer Setup
Articles to help you get your printer setup. Refer to these articles if you're having trouble with your printer too.
- How do I set up my TSC MB240 Printer?
- How do I setup my Alpha 30RB mobile printer?
- How do I set up my TSC Sticker DA220 printer?
- How do I set up my TSC Alpha 3R mobile printer?
- How do I install and calibrate branded paper into my industrial printer?
Tag & Log for Harvesters/Dealers
The Tag Printing app helps harvesters & dealers tag their shellfish, label seafood shipments, and produce harvest or shipping logs.
- How does BlueTrace Tag Printing Work?
- Creating and printing a tag
- How do I send advanced shipping notices using BlueTrace?
Tag & Log for Distributors, Wholesalers, Processors
The Distributor App helps wholesalers, distributors, and processors with traceability and inventory using received and shipped lots, tags, and labels.
- How do I set up the BlueTrace Distributor App?
- How do I receive seafood using BlueTrace?
- How do I record Order Shipments?
- Advanced shipping notices & app notifications (Distributor App)
BlueTrace Inventory
Run your business on BlueTrace Inventory.
- How do I setup my Item Library?
- How do I use Items in the BlueTrace iOS app?
- How do I setup Quantities for my Items?
- Creating & Managing Customers
- Creating & Managing Vendors