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      3. Getting Started

      My log is blank, what is going on?

      If you're seeing a blank log, it's likely that filters are applied, here's how to unset them.

      Here is how to unset filters in both of our iPhone/iPad apps:

      Tag Printing App

      BlueTrace Tag Printing App > Tap Filters > Tap Unset > Tap Apply

      Please note the filters displayed slide from side to side, you may have to slide it all the way to the right to see the filter option to the far left.

       

       

      BlueTrace Distributor App

      BlueTrace Distributor App > Tap Filters > Tap Unset > Tap Apply

      Please note the filters displayed slide from side to side, you may have to slide it all the way to the right to see the filter option to the far left.